When the individual you’re speaking with efforts to deal with your condition with uncaring indifference, the same as your broker has, than discover and speak with that individual’s chef – – Statements and/or whomever’s Vicepresident. # 2. BE PREPARED TO SUPPORT YOUR SITUATION: Have prepared all files, along with a covering letter (to snail-mail to that particular person your finally speaking with) showing your level and explaining why you’re unsatisfied. (Send it for them PERSONALIZED AND CONFIDENTIAL – – having a closed “Return Receipt” required). personal injury lawyer oceanside # 4. CONTACT YOUR LOCAL INSURANCE DEPARTMENT: If you’ve you’re still unsatisfied, and used your insurance company’s guidelines for solving a challenge, your personal Local Insurance Office might help you.